When is the time to travel in Australia?

Australia's climate is very diverse. You should consider that the further north you travel the hotter it becomes and the further south, the colder it becomes. Sun protection is essential.

Where can I meet people who I can travel with?

You can meet people in our Forum.

Is Australia expensive to live in?

Believe it or not, an Aussie holiday is much cheaper than travelling in Europe. Hotels, touring and dining are all significantly less expensive.

Contact us if you would like to see details on the average cost of goods and services in Australia. Prices differ from city to city and between town and country areas. Our currency converter will help you to get up-to-date information on the exchange rate.


Where do I exchange foreign currency?

While all banks can exchange foreign currency and traveller’s checks, some major branches provide currency exchange facilities. Specialist exchange facilities are also available at airports throughout Australia and many international hotels also offer currency exchange.

What are the opening hours for banks?

Banks operate from 9.30am to 4.30pm weekdays and 9.30am-5.00pm on Friday.

Are all credit cards accepted?

Major international credit and charge cards including Visa, American Express, MasterCard, and Diners’ Club are widely accepted.

Electronic Funds Transfer Point of Sale (EFTPOS) services are also widely available. ATM cards can be used in Australia at both Automatic Teller Machines and at most retail locations so long as they have been validated for international access.

To access your account, cardholders are required to use their personal identification number when obtaining cash or services. Please contact your bank for details.

Do I need to use extra protection in the Australian sun?

Yes, outdoor activities in Australia are very popular, but the Australian sun is strong. You should wear a broad brimmed hat, a shirt with a collar and sleeves and SPF30+ broad spectrum, water resistant sunscreen on exposed skin.

Try to avoid the sun during the middle of the day (10am-2pm) when the ultraviolet rays are at their strongest.

What is the number to call for emergencies in Australia?

The contact number for police, fire and ambulance services throughout Australia is 000.

Is Australia a safe destination?

People of all ages will find Australia very safe and in fact Australia is one of the safest countries in the world.

I plan to spend time enjoying beaches, what do I need to know about beach safety?

For your own safety and to minimise risks, swim between the red and yellow flags. Always swim or surf at places patrolled by surf lifesavers or lifeguards and read and obey signs.

Always swim under supervision or with a friend and avoid swimming immediately after eating. Never run and dive into the water. Even if you have checked before, conditions can change. If you get into trouble in the water, don’t panic. Raise your arm for help, float and wait for assistance. Float with the current; don’t try to swim against it.

Due to my age I need a flight as smooth and comfortable as possible. What can you recommend?

If you need special help due to age or ill health, we can make arrangements to make your flight as smooth and comfortable as possible.If you are disabled we require advance notice.

The main requirement is that you can look after your own feeding and toilet needs during the flight and can sit upright for take-off and landing. If you require assistance inside the toilet you will need to be escorted. Please note that your escort must travel in the same class as yourself.

If you have your own wheelchair, you can use it as far as the gate, and depending on the airport, perhaps to the door. If you need to use a wheelchair in the cabin, we would be happy to provide you one.

Do Australian airports make provisions for disabilities?

The international airports of Australia provide complete access to wheelchair passengers and its staff is prepared to help disabled people.

Are there disabled parking facilities at Australian airports?

There are disabled parking facilities, with extra space between the cars, at each International airport.

Can I hire a car for the disabled?

Some car hire companies do not have adapted cars. However hand-control cars should be available on special request.

Where can I stay if I am a wheelchair user?

Many hotels, bed and breakfasts, guesthouses etc. cater for those with disabilities. Ramps and lifts are provided in some establishments. Many accommodation and tourist attractions have upgraded their facilities for the disabled.